Stacia Brown, Manager Physician Practice Operations, Wamego Health Center, Wamego
Stacia Brown, Clinic Manager at Wamego Health Center oversees the physician and walk-in clinics with unwavering positivity and dedication. She manages a team of over 40 staff members while fostering a strong culture of quality, collaboration and patient-centered care. Under her leadership, the clinic has achieved outstanding quality scores, a nine percent increase in patient volume over two years, and a remarkable 90 percent employee retention rate. Brown has championed initiatives to improve patient privacy, streamline registration, and enhance depression screening protocols. These efforts have contributed to an 8-point rise in patient satisfaction scores. Her emphasis on cross-training fosters flexibility and teamwork, allowing staff to support one another and balance personal and professional commitments.