KHA Calendar
De-escalation Webinar: “All Patients are Unique (Just Some More Than Others)” De-escalation Techniques in Atypical Health Care Settings – Nov. 12
11/12/2019 6:00 AM to 7:30 AM
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This presentation is a follow-up to the initial controlling conflict webinar and will address the common causes for verbal and physical aggression from patients, clients and family members in the health care environment.