(July 10, 2020) – The Kansas Hospital Association's Health Care Worker of the Year Award highlights hospital employees who have made a significant contribution to the betterment of their hospital. These individuals have been nominated for this award because they routinely go above and beyond the call of duty.
Lynda Cross has been an integral part of Nemaha Valley Community Hospital in Seneca for more than 30 years. Her priority is the safety of her staff and patients. Her title is director of nursing, but she is so much more than that. She is an inspiration and role model for the entire nursing staff.
Lynda brings her best self to work each day. She wants her staff's day-to-day work processes to be smooth and works diligently to make it that way. She goes above and beyond for both her staff and her patients. She's is a pillar for her team, never waivers during stressful situations by keeping her composure and demonstrates great leadership skills. Lynda is an amazing teacher and seeks opinions from her staff and encourages them to serve on internal hospital committees. She keeps an open-door policy and greets each person with a smile, never cutting them short. She does not judge; but instead, listens and empathizes. She advises her staff to think from the patient's perspective, reminding them "they are the reason we are nurses." If a complaint from a patient or visitor is received, she addresses it at the root of the problem to make sure the situation is addressed and doesn't happen again. She is equally quick to send a personal email or thank you note to a staff member for a job well done.
During her personal time, Lynda is an excellent hospital representative and is highly active in her community. She participates at blood mobiles, prepares meals for families dealing with medical issues, donates her time and talents at various benefits such as Trunk or Treat, promotes school activities, walks in parades, contributes to the summer lunch program for children, works at concession stands and the gate for local ball teams. She's also a big supporter of the hospital's annual health fair.
Lately, Lynda has been at the forefront of all the planning and preparedness for COVID-19. She has spent countless hours researching, participating in meetings, updating policies and training her staff to make the necessary daily changes to follow KDHE and CDC guidelines. Through it all, she has remained steadfast, always looking to bring out the best in others. As is stated by members of NVCH staff … "Our hospital and community is so much better with Lynda on our side." "She's simply the best." "I hope to be like her someday."
Lynda will be recognized with other Health Care Worker of the Year nominees during the KHA Virtual Convention, Oct. 21-23. The winners also will be recognized at their hospitals.