Etactics is leading the way to improved revenue cycle results for KHA members. KHSC endorses the Etactics solution for patient-friendly statements and related patient-payment services. Etactics and its local Kansas affiliate, Kalos, Inc., can work with hospitals to improve the receivable stream for their patient responsible accounts and balances. Many members have seen a significant increase in these balances over the past few years, especially over the past few months. Old and ineffective methods for collecting these amounts are no longer acceptable to many of the administrators and CFOs who have spoken to us. Etactics has proven solutions that can improve collections.
Recently, Etactics has announced three new services for improving the health care revenue cycle. Clients are now able to send out an electronically delivered and presented statement at a fraction of the cost of a mailed statement. They also have announced an upfront point-of-service solution. This easy-to-use and affordable solution verifies eligibility at the time of service and estimates a patient responsibility payment and acknowledgment and payment plan for that patient prior to their leaving the facility. When combined with their latest online address correction service, it is an unmatched suite of services for KHA member hospitals to improve patient payments and collections as early in the process as possible. For more information, please contact Steve Poage, KHSC at (785) 233-7436; Mark Schonberg (local Kansas affiliate of Etactics) at (800) 264-0068; Ray Dalessandro at (888) 342-0568; or visit the Etactics Web site at www.etacticsinc.com.