There are a number of products and services available to hospitals that assist them in doing business. KHSC recognizes that at times, it is beneficial for hospitals to come together in joint efforts to purchase these services. The result is a high-quality product at a lower price than can be received on the open market.
Etactics Offers Patient Pay Billing Services
Etactics is leading the way to improved revenue cycle results for KHA members. KHSC endorses the Etactics solution for patient-friendly statements and related patient-payment services. Etactics and its local Kansas affiate, Kalos, Inc., can work with hospitals to improve the receivable stream for their patient responsible accounts and balances. Many members have seen a significant increase in these balances over the past few years, especially over the past few months. Old and ineffective methods for collecting these amounts are no longer acceptable to many of the administrators and CFOs who have spoken to us. Etactics has proven solutions that can improve collections.
Recently, Etactics has announced three new services for improving the health care revenue cycle. Clients are now able to send out an electronically delivered and presented statement at a fraction of the cost of a mailed statement. They also have announced an upfront point-of-service solution. This easy to use and affordable solution verifies eligibility at the time of service and estimates a patient responsibility payment and acknowledgment and payment plan for that patient prior to their leaving the facility. When combined with their latest online address correction service, it is an unmatched suite of services for KHA member hospitals to improve patient payments and collections as early in the process as possible. For more information, please contact Steve Poage, KHSC at (785) 233-7436; Mark Schonberg (local Kansas affiliate of Etactics) at (800) 264-0068; Ray Dalessandro at (888) 342-0568; or visit the Etactics Web site at www.etacticsinc.com.
Languate Interpretation Services
The challenge of providing quality care increases in difficulty when your patient speaks a language other than English. Over-the-phone interpreting is the most cost effective and confidential method for communicating critical care information with limited English Proficiency patients in more than 150 foreign languages.
This service will bridge the language and cutural barrier for limited English proficiency patients and will help people with diverse backgrounds communicate during important health care encounters. Propio will partner with you to deliver consistent health care and ensure patient safety. Propio has been deliverig on-demand interpreting at the point of care since 1998. The interpreters are internally certified and receive ongoing specialized training for the challenging and critical task of facilitating understanding in health care settings.
When you call the toll-free Propio number, you will be connected to a skilled interpreter in 30 seconds or less. There is no need to make an appointment, and you will only be billed for actual minutes used. There is no set-up charge or monthly service fees. To learn more or to begin using the service, go to http://propio-ls.com/private/khsc.asp or call Propio at (888) 528-6692. Be sure to mention KHSC when you call in order to get the discounted pricing.